Shipping policy

Digital items can be downloaded immediately after purchase through the store interface. 

All ready-made items will ship within 2-3 business days, using the shipping method determined by Shopify and selected by the purchaser. Most items ship via Canada Post unless otherwise selected. Shipping prices are calculated based on item weight. 

Customers in Canada who opt for free, untracked stamp mail shipping accept the inherent risk associated with untracked shipping and agree to be responsible for potential loss or damage. A photo will be emailed to indicate drop-off in a Canada Post mailbox. Customers who select this shipping method should also understand that no tracking number will be provided. Customers who do not agree to accept this risk should purchase tracked shipping. Free untracked shipping is not available for custom orders or items valued over $100. 

Customers local to Victoria, BC can arrange to pick up their item at a public location in the Chinatown/Old Town area on evenings or weekends (subject to retailer's schedule and availability). Please select "free untracked shipping" and then message via the contact form to arrange pick up time and location.

Custom stacking rings will ship in 2-3 weeks, and other orders, such as custom gold jewellery, may take several months depending on materials requested. Please use contact form to discuss details before purchasing.